Sophos Connect (VPN)

Follow the instructions below to set up 2FA with Sophos Connect (VPN)


This tutorial requires you to know the Server Address of your company.
This can be obtained by your IT administrator. If you've been sent instructions, check in there for the details.

On your Computer

  1. Open a web browser and go to https://yourserveraddress, replacing "yourserveraddress" with the server address provided to you.
In most cases, you must not be on the corporate network to access this webpage.
If you're in the office, you can use a mobile hotspot, or can set it up when off-site.
Upon visiting the page, you may be faced with a This site is unsafe or Your connection isn't private alert (or something similar).
This is expected behaviour. You can proceed by clicking Advanced, then Continue to site.
  1. Enter your username and password to log into the portal. Your username will not be an email, it will likely be firstname.lastname
  2. You will immediately be prompted to scan a QR code.


On your Phone


If you're already using Microsoft Authenticator, you can skip the install and go straight to step 7.
  1. Open the App Store app on your iPhone.
  2. Select Search on the bottom of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click GET. If you've installed the app previously, it will have an icon that looks like this:
If it says Open, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Other
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app, along with a 6 digit code.
  1. Open the Google Play Store app on your phone.
  2. Select the search bar on the top of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click Install.
If it says Open, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Other
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app, along with a 6 digit code.


On your Computer

There is no particular "2FA code" field that you would expect.
Your 2FA code will be appended at the end of your password. For example, if your password is PASSword123 and your 2fa code is 123456, you should put PASSword123123456 in the password field.
  1. Once you're sure you can see the new code in your authenticator app, click Proceed to login in the top left.
  2. Enter your username as usual, but for your password, enter your password, then put your 6 digit code after your password. This is how you will login from hereon.
You're all set. You can now enter the 6 digit code after your password when logging into the VPN using the Sophos Connect client.



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