SonicWall NetExtender

Follow the instructions below to set up 2FA with SonicWall NetExtender


This tutorial requires you to know the Server Address of your company.
This can be obtained by your IT administrator. If you've been sent instructions, check in there for the details.

On your Computer

  1. Open a web browser and go to https://yourserveraddress, replacing "yourserveraddress" with the server address provided to you, it will likely end in :4433.
In most cases, you must not be on the corporate network to access this webpage.
If you're in the office, you can use a mobile hotspot, or can set it up when off-site.
Upon visiting the page, you may be faced with a This site is unsafe or Your connection isn't private alert (or something similar).
This is expected behaviour. You can proceed by clicking Advanced, then Continue to site.
  1. Enter your username and password to log into the portal. Your username will not be an email, it will likely be firstname.lastname
  2. You will be prompted to scan a QR code.


On your Phone


If you're already using Microsoft Authenticator, you can skip the install and go straight to step 7.
  1. Open the App Store app on your iPhone.
  2. Select Search on the bottom of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click GET. If you've installed the app previously, it will have an icon that looks like this:
If it says Open, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Other
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app, along with a 6 digit code.
  1. Open the Google Play Store app on your phone.
  2. Select the search bar on the top of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click Install.
If it says Open, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Other
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app, along with a 6 digit code.


On your Computer

  1. Under 2FA code, enter the 6 digit authentication code that is generated on your app.
  2. You will receive confirmation that your code is verified, provided you entered it in time.
  3. Copy the emergency scratch code and store it safe, that's your back door key.
  4. Click Continue. You can now close the app
You're all set. You can now enter the 6 digit code from the NetExtender app on your computer next time you log into the VPN.



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