Microsoft Authenticator

Follow the instructions below to set up 2FA with Microsoft Authenticator



On your Computer

  1. Go to the Microsoft 365 Portal from your web browser.
  2. Enter your email address and password to log into the portal.
You will now be prompted for more information. Please proceed.
  1. You will be prompted to configure the Microsoft Authenticator app. Select next.
  2. Select next until you get to the Scan the QR code page on your screen.


On your Phone


  1. Open the App Store app on your iPhone.
  2. Select Search on the bottom of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click GET. If you've installed the app previously, it will have an icon that looks like this:
If it says OPEN, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Work or school account, then Scan QR code
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app. The name of the account will likely be your company name.
  1. Open the Google Play Store app on your phone.
  2. Select the search bar on the top of the screen, then search for Microsoft Authenticator.
  3. Select the app, it will have an icon that looks like this:
  4. Click Install.
If it says Open, you already have the app, and can just open it up.
  1. Click Open to open up the app. If you're prompted, allow notifications, accept the privacy requirements, and continue.
  2. If you're prompted to sign in, press skip in the top right.
  3. Press the + icon in the top right of the app.
  4. Select Work or school account, then Scan QR code
  5. Allow access to the camera if prompted, this is necessary in order for the camera to view the QR code.
  6. Point your phone at the QR code on screen.
  7. You should now see your account in the list of accounts on your app. The name of the account will likely be your company name.


On your Computer

  1. Once you can see the account in your app, you can now press Next to proceed.
  2. Microsoft will then test your connection. You will either receive a notification, or you will need to open the 6 digit code on your authenticator app (visible by clicking on your account in the list on your phone). Follow the on-screen instructions.
  3. Click Done.
If prompted to set up an app password, follow the instructions below.
  1. Under App Password name, you can call this what you like. Select next.
  2. Microsoft will then create an app password for you. In most cases, this can be discarded as it is only used for legacy apps that are not used anymore. Click next.
  3. Click Done.




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